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🏢 Enterprise Support

Freshdesk vs Zendesk 2025: Scaling or Enterprise from Day One?

Freshdesk
Consigliato
vs
Zendesk

Freshdesk starts free and scales with you – perfect for startups who don't know how big they'll get. Zendesk is the market leader and enterprise standard – but expensive (from €49/agent). If you have under 50 agents, Freshdesk is usually the better choice. If you're a large company or have extremely complex requirements, Zendesk justifies the cost.

Confronto Diretto

CriterioFreshdeskZendesk
Prezzo15€49€
Gruppo TargetStartups → mid-market, fast-growing teamsLarge companies, enterprise, call centers
Caratteristiche Principali
      Vantaggi
          Svantaggi

              La Nostra Conclusione

              **For most teams: Freshdesk wins!** Free start, better price-performance ratio, modern interface. **Choose Zendesk** if you have over 100 agents, complex enterprise requirements (custom apps, AI bots), or are already in the Zendesk ecosystem.

              Domande Frequenti

              Risposte alle domande più importanti

              Consigliato

              Freshdesk

              Mächtige All-in-One Lösung mit kostenlosem Plan.

              da $15€/Monat
              Prova ora Freshdesk

              Zendesk

              Der Marktführer für Enterprise Support und Callcenter.

              da $49€/Monat
              Prova ora Zendesk

              Recensioni Individuali

              Esperienze e test dettagliati

              Confronti Correlati

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