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🎧 Support Software

Help Scout vs Freshdesk 2025: Personal or Free for Startups?

Help Scout
Consigliato
vs
Freshdesk

Excellent support is the best marketing for SaaS. Help Scout is the favorite for customer-oriented teams: It feels like email but has powerful features. Freshdesk is the scalable all-in-one solution with a free plan for startups. If budget is no issue and you want "personal" support, choose Help Scout. If you want to start with $0 and scale later, Freshdesk is perfect.

Confronto Diretto

CriterioHelp ScoutFreshdesk
Prezzo20$15€
Gruppo TargetCustomer-oriented SaaS, e-commerce, "human touch"Startups with $0 budget, fast-growing teams
Caratteristiche Principali
      Vantaggi
          Svantaggi

              La Nostra Conclusione

              **For budget startups: Freshdesk wins!** The free plan for up to 10 agents is unbeatable. **Choose Help Scout** if you value "human" support, don't want ticket numbers, and can invest $20/user.

              Domande Frequenti

              Risposte alle domande più importanti

              Consigliato

              Help Scout

              Der Liebling für kundenorientierte Teams - persönlicher Support.

              da $20$/Monat
              Prova ora Help Scout

              Freshdesk

              Mächtige All-in-One Lösung mit kostenlosem Plan.

              da $15€/Monat
              Prova ora Freshdesk

              Recensioni Individuali

              Esperienze e test dettagliati

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